FAQ

Q. What are the payment methods?
WS Handicraft Online Store accept payments through:

  1. Paypal
  2. Bank Transfer
        Bank Name: CIMB BANK BHD
        Bank Account Holder Name: W.S. Handicraft Sdn Bhd
        Account No: 86-0185045-3



Q. Do WS Handicraft Online Store ship to Sabah, Sarawak and other foreign countries?
Currently, we only ship to Peninsular Malaysia. However, we are expecting postage to Sabah, Sa-rawak and other countries in the near future to meet our customers’ demands.



Q. What are the currencies that WS Handicraft Online Store accept?
We only accept RINGGIT MALAYSIA (MYR/RM) at the moment. However, customers from Brunei and Singapore could choose the currency converter on the top right corner on our online store website.



Q. Will there be any extra charges when shopping online?
No, there will be no extra charges other than the prices of the online purchases and corresponding shipping fee to enable shipment. However, please be informed that we will not be responsible for any charges due to bank transfers or parcels custom fee or import duties.



Q. Am I allowed to cancel my orders after payment has been made?
No, please be advised that cancellation of online purchase orders are not allowed once online pay-ment has been made.

 


Q. Why is WS Retail Outlets Membership Card not applicable to its online store?
We offer special discount coupons and promotions through unique promo codes exclusively for our online consumers. If you have a promo code, simply enter it in the Promo Code box during check-out. Your special offer/coupon will be applied to your purchase. If you have difficulty entering the code, or it does not apply the proper discount, please contact us.

 

 

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