WS Handicraft online store aims to deliver your online purchases within the stipulated time frame. However, we may be unable to guarantee that all orders will be delivered on time.
If we are unable to meet the estimated delivery days, we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
If you are unavailable to take delivery or collection, we may leave a card giving you instructions on either re-delivery or collection from the carrier.
In the rare circumstance that your item has a defect or is missing from your order please contact us at [email protected]
WS Handicraft Online Store’s customers may enjoy the benefit of Free Shipping when online purchases meet the minimum orders of RM200. For orders less than the mentioned amount, our customers will be charged with flat rate shipping fee inclusive of taxes. Free shipping is applicable with voucher or promo code but the discount will be deducted from the total/qualifying amount. However, voucher or promo discounts do not apply to shipping fees, unless otherwise stated.
*Shipping fee is not refundable for returns, refunds, exchanges and cancellations.
* WS Handicraft Sdn Bhd reserves the right to change or discontinue free shipping at any time.